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Thank for stopping by. This is the home of the ORIGINAL custom personalized wire wood hangers. I am hoping to continue to add different designs as time moves on. I also sell wedding signs and more now.

If you have any special requests, please email me at: bridalhangers@aol.com . Visit my online portfolio: Flickr . I'd love to hear from you!

My Etsy Shop
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amyspaintedhouseandmore.com

bridalhangers@aol.com




Wednesday, August 22, 2012

A RETURNED PACKAGE



I have to share this with you.  It is just amazing the stories I have regarding shipping.  I am sure it is not limited to USPS, but probably happens with the other carriers too.

I had a customer make a purchase with me on May 5th of this year.  The order shipped out on 5/22.
In June I was contacted by the customer stating the item had never been received.  The order was actually going to her mother's home.  The tracking at the time indicated it was delivered.  However, her mother indicated she had not received any package from me.

When this happens, I often wonder if the product was delivered to the wrong house?  Another thought is that the item could have been stolen. I also question if someone in the household got the package and forgot to let them know?....You just never know...


Much to my surprise I received the hanger back yesterday.  I found it on my front porch and could not figure out at first who sent a hanger back.  Then realized this was the missing hanger.  It has been out there floating around for almost three months!  What happened to handling mail in a timely manner?

At this point, a new hanger has already been created and shipped to the customer a few months ago.
No need for this hanger anymore.  I guess that is good, because they were so rough with it during this time, that it isn't in great shape now.

What kind of shipping stories do you have?

Amy
www.originalbridalhanger.etsy.com


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